Due to international shipping times and customs checks, most orders are delivered within two weeks. Please allow your item adequate amount of time (30 days) before contacting us about your order. If 30 days has passed since you placed your order, please reach out to email@example.com for a refund or exchange.
If you need to track your item, please refer to your email inbox as we send you shipping updates through email. You will find your tracking information and a link to track your package. If you do not see these emails in your inbox, check your spam/promotions folder.